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OASYS Professional Services
OASYS Nework Management, Monitoring, Reporting Service
If your current monitoring and reporting system needs some refresh or if you are builidng out a new site you need to call us as this is what we do. We will meet with you to review what you have and what you need to manage your IT infrastructure. Recent advances allow us to integrate existing systems with newer systems to provide a single correlated solution that can be be extended to any Business Objects system or become the start of a solution aimed at managing the IT foundation of your business. From the desktop to the application we will identify how to get useful metrics such as network response times, application and server response times and transaction response times including the performance and every element in between. Our solutions offered can be distributed to match your enterpise. Packets and statistics from the WAN, WirelessLAN, and LAN, NetFlow, sFlow, SNAMP, and logs from switches, rounters, servers, QoS reports, and network analyzers are cohesively managed! The solution is a centralized system that connects into the elements of your infrastructure or is the target of reporting agents and collects metrics. Since we have all that information in one place we then specify the algorithms or scripts to report to you exactly what you want to know and/or use to trigger other operations. Imagine how much time this will save you and your staff in managing your infrastructure. Your staff will be instantly trouble shooting and not spending days or weeks collecting information, compiling it and then mining for results. This service relieves you of the dauting task of researching, planning, testing, collecting quotes, building out, configuring and training your staff. You simply give us the project and tell us what you want as the specifications of a management system and we provide a complete cost analysis in phases, research your enterprise and identify span/tap points, existing reporting capabilies in your IT Infrastructure elements, set up the meetings, provide the pilot, supply the hardware and software, install all the required parts including any cabling, configure the systems, train your personel on how to use the system and provide maintenance services. We will work with your staff and current contractors, if any, to get the job done when you need it finished.
OASYS HelpDesk
With this service your users go to the OASYS Help Desk (or your own HelpDesk) and input the required contact information. Once user information is entered they can open a trouble ticket for network, computer problem or facility problems. The notification can be to your Tech staff or you can outsource to us or provider of your choice. If OASYS is your outsourced tech staff we will respond with a summary and estimate of the cost of our services. For critical networks we can offer a monitoring and management solution to ensure high availability and a lower total cost of ownership by quickly identifying the root cause of problems and improving uptime for WAN's, wired and wireless LANs. With an OASYS HelpDesk contract you can purchase tech support time in bulk hourly increments. Response time is typicaly 24Hrs, Monday thru Friday 9AM to 5PM Eastern Standard Time, Except Stock market holidays. Certain Service Contracts must be pre-paid with credit card. Purchase Orders accepted with approved credit. If ON-Site Support is requested Contracted HelpDesk customers will receive a discount.
OASYS OnSite Support is available typically within 24 business hours anywhere in the Continental United States. Field Techs are available, Monday thru Friday 9AM to 5PM , except stock market holidays. Zone A (within 50 miles of a major US city), Zone B (51 miles to 125 miles from a major US city) . Minimum charges apply, travel time may also be charged. Greater distances will incur additional travel time and T+E. Service must be pre-paid at minimums with credit card. Purchase Orders accepted with approved credit.
OAS-ON-SITE-ZONE-A Please call to schedule an on-site technician
OAS-ON-SITE-ZONE-B Please call to schedule an on-site technician
IT INfrastructure and Network Performance Assessment Services
OASYS Basic Security Assessment - You will interface with an OASYS IT Executive with over 25 Years experience to discuss your business and review your current IT Infrastructure. We will collect data and provide a report with recommendations, part numbers, and pricing for any software, hardware, or managed services that will fix a problem or help protect your business information and keep your staff productive.
OASYS Advanced Audit - To insure that your business can continue with minimal interuptions you have facility maintenance contracts and ocks, alarms, cameras etc. to protect your physical security. What about the information and IT infrastructure? Can you do business without it? If you're not prepared you can be forced out of business by network slow down, server resouce failures, loss of data, viruses, worms, or intrusion. Contract OASYS to make an initial and on-going managed audit service, and monthly or quarterly audits of your networks and PC's to insure you and/or your staff are operating in a productive and secure manner.
OAS-AUDIT-IA Initial Assessment and Report
OAS-AUDIT-AR Audit and Report
WiFi HotSpots and Wireless Solutions
OAS-HOTSPOT-S OASYS WiFi HotSpot - Complete system installed with existing broadband internet business service, OASYS WIFI Splash Page(or your own customized Splach Page), Terms and Acceptance feature, telephone support. Solution can include wiring, equipment supply, configuration, management and maintenance as required. Call to speak with one of our professionals.
OASYS Integration Services - For over 15 Years OASYS has been integrating IBM Servers and PC's to support our clients' applications. As an IBM Business Partner we work with you and identify the latest cost effective platforms to match your software and application. OASYS procures all periferal items, platforms, software, and can deliver a turnkey solution including coordinated maintenance contracts.
OAS-INTEGRATION Please call to discuss your applicaiton for a detailed quote.
Cabling - Whether you are building a new Data Center or re-cabling an office we can help. Our cable team is Central Office and BICSI Certified and available within 24 hours virtually anywhere in the Continental US.
OAS-CABLE-INSTALL Please call to arrange for a site survey and detailed quote.
OASYS Value Proposition
Too often IT managers are saddled with multiple vendors that provide only the point solution and ignore the pieces to get a system running. For over 15 years we have focused on helping our clients implement the management tools for IT Service Management and have brought cost effective working solutions for expansion, consolidation, virtualization, and increased applications performance. In many cases these projects are a burden to current staff and we have worked as Project Managers to help plan, evaluate and provide complete installed and configured systems and familiarized staff with operations and use. Our Customer Service department works with all involved manufacturers to co-terminate maintenance contracts. Our sales team is continually attending seminars and attending training for ITIL Certification to better serve our clients.
What are you waiting for?
Collaborate on our Blog with other IT professionals working on similar projects. Contact us and let us know what you think. There are new products that will save you money and streamline your IT Services. These new products already have a successful track record. Many are asking about what OASYS can do to help with conformance, mainly with Green requirements. Green is not just good for the planet but will save you a bundle as we will show you. This is not a one time task and we can offer onging compliance support services and solutions that will move you in the right direction. We bring the experience of working with what I call the "Surviving Fortune 100" to the table. We've been around since 1993 and still have many of the original customers. Like most we are moving toward the social networking paradigm on Twitter, Facebook, etc. Checkout the videos from Expand Networks below and browse our site for an introduction to what we do. Call, Email, or Tweet us. Checkout Page 2 for Hot Products>>
